Privacy Policy

1. Who I Am

My name is Doug Cartwright, and I provide private guitar tuition to students of all ages.

I am a self-employed music teacher and the data controller responsible for the personal information collected and processed in connection with my teaching services.

You can contact me at:

Email: doug@dougcartwright.com

2. What Information I Collect

I collect only the information needed to manage and deliver lessons effectively. This may include:

Student name and contact details

Parent or guardian contact details (for students under 18)

Lesson scheduling and attendance information

Payment records and invoices

Notes related to musical progress or instrument details

Payment information (such as card details) is not stored by me and is processed securely by Stripe.

3. How I Use the Information

Personal information is used solely for:

Managing lesson scheduling and administration

Communicating about lessons, progress, or billing

Processing lesson payments

I do not share or sell personal information to third parties.

4. How Information Is Stored

Lesson correspondence and contact details are stored securely in my iCloud email account, protected by multi-factor authentication.

Payment data is processed and stored by Stripe, which is fully PCI-compliant and GDPR-compliant.

Lesson notes and scheduling information may also be stored securely on password-protected devices.

All data is kept confidential and used only for the purposes stated.

5. Data Sharing

Personal data is not shared with any third parties except where legally required (for example, by HMRC) or where you have given explicit consent.

6. How Long Data Is Kept

Student contact and lesson information is retained for as long as lessons are ongoing, and for up to one year afterwards for administrative purposes such as re-enrolment or record keeping.

Financial records are retained for up to six years as required by HMRC.

7. Your Rights

You have the right to:

Request access to the personal information I hold about you

Request correction or deletion of data where appropriate

Withdraw consent for communications at any time

Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been misused

More information: www.ico.org.uk

8. Updates

This Privacy Policy may be updated periodically to reflect changes in data protection practices or lesson administration.

The latest version will always be available at:

www.dougcartwright.com/privacy